At Coop&Co, we are committed to protecting the privacy of our customers. This policy details what personal information we collect, how it is used, and how it is protected.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the site, placing an order, or contacting us.
Identifiers: Name, shipping address, email address, phone number, and IP address.
Commercial Information: Records of products or services purchased, and payment information (processed via secure third-party payment gateways; we do not store full credit card details).
Internet Activity: Browsing history on our site, search history, and information regarding your interaction with our site and advertisements (collected via cookies and tracking technologies).
2. How We Use Your Information
We use your information for the following purposes:
Order Fulfillment: To process and ship your purchases, and to manage returns and exchanges.
Customer Service: To respond to your inquiries, provide support, and manage your account.
Marketing and Personalization: To send you promotional emails (you can opt-out at any time), tailor product recommendations, and improve our website experience.
Security and Legal: To prevent fraud, ensure the security of our website, and comply with legal obligations.
3. Sharing Your Information
We only share your information with trusted third parties necessary for running our business:
Service Providers: Payment processors, shipping carriers, and fulfillment partners.
Marketing Partners: For analytics and targeted advertising (using anonymized or aggregated data where possible).
Legal Compliance: When required by law or to protect our rights and safety.
4. Your Data Rights
You have the right to: access, update, or delete your personal information; object to processing; and request that we limit the processing of your data. Please contact us to exercise these rights.
